1. Introduction
This Privacy Policy outlines how CraftApp AI handles your information when you use our platform.
2. Information We Collect
- Account Information: Name, email, and company data.
- Usage Data: Pages visited, user interactions, timestamps.
- Communications: Support messages, feedback, chat logs.
- Cookies & Tracking: Used for analytics and security.
3. How We Use Your Information
- Improve product performance and user experience.
- Deliver personalized AI recommendations.
- Send updates, alerts, and security notifications.
- Analyze usage behavior for platform optimization.
- Secure the system and detect suspicious activities.
4. Data Sharing & Disclosure
Your personal data is never sold. We share it only when necessary:
- Service Providers: Hosting, analytics, billing systems.
- Legal Requirements: Compliance with law enforcement.
- Business Transfers: Mergers, acquisitions, or restructuring.
5. Security
We use encryption, access controls, monitoring, and industry-standard security measures. No system is fully immune from risks.
6. Your Rights
- Access: Request your collected data.
- Correction: Fix inaccuracies in your account details.
- Deletion: Request full data removal.
- Opt-Out: Disable marketing communications.
7. Changes to This Policy
This policy may be updated when needed. Any changes will be posted on this page.
8. Contact Us
For privacy-related questions:
- Email: [email protected]
- Address: 7 Imp. des Acacias, 71960 Berzé-la-Ville, France